The New England Glass Smart Association is a subgroup of IGSA. My focus here includes industries other than window cleaning companies. As I have operated as a consultant in New England over the years, it has always been the window cleaner who has called me into an association with general contractors, building maintenance professionals, real estate brokers, insurance companies, lawyers, and more. Sometimes the Window Cleaning company will pay me for my time, but usually it is the associate company that does this. I think the furthest south I have traveled has been DC, west would be Ohio, and north was Halifax. Sometimes I drive, and sometimes I go by plane. These days I would rather drive.
The point here is when consulting on an international level I focus on the window cleaner who is just trying to do things right, get out of a damaged glass lawsuit, or insulate themselves better from any damage they might do by using the wrong products or tools. But when working as an independent consultant on a relatively local level, I almost always end up working with an associate. Which is the subject and focus of this post.
There are SO many associates within a couple hundred miles circumference of where I live here in NH, that I could make an easy living, in my now old age, just operating through them. So could any other window cleaner in their area. If they wanted to spend the time acquiring the hands on knowledge of glass and products that I have.
My goal is to continue adding these associates to my list when I am out on the run. Especially now that the warmer weather is with us. The products I have discovered and developed are a great adjunct to this business. Because such associates always have specific buildings with specific problems that must be addressed in one way or another. In the case of staining problems my goal is to identify the cause, the solution, and the prevention in a single visit. Demonstrations of the repair always include proprietary products and tools. As do inspections of scratched glass or first surface low e windows. Or many other situations. I think etched glass problems are the most interesting. I do not sell these products directly but can make sure you get samples and are able to buy what you need from the provider. I am an independent consultant NOT including sales. Never wanted to do this, and I never should. But I can put anyone in contact with some amazing companies out there with some amazing products. Or even amazing ingredients so you can blend or make your own proprietary products to enhance the services or products your company offers. Window manufacturers might need a long lasting hydrophobe/oleophobe for their glass. Whereas a window cleaner might want the same, or a scratch/blemish remover, or stain remover. PRODUCTS (the best) will drive your company. Whether that company is service oriented or product oriented. Unfortunately product manufacturers usually have absolutely NO CLUE about the technology of how to use the products they sell. Or that they should NOT even be selling them! Only because they have no experience using them. Also they are NOT consultants.
So the bottom line here is very simply I don't care who you are out there, just send me an email. I will get in contact with you asap. Then we can talk. The first consult is always free. Just tell me about your situation and I will do my very best to help.
Henry Grover Jr.
Glass Smart Consulting
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